Refunds Policy

RETURNS only sell digitally downloadable products through our online shop that include sound packs, sound libraries and stock music in .WAV file format, and these digital audio files are instantly downloadable after purchase. Due to the nature of product (i.e.,digital audio or music files) and mode of delivery (instant download), our products are categorized as non-returnable items and are exempt from being returned.


As our products are downloadable audio/music files, delivered instantly after purchase and exempt from being returned, refunds are not applicable and all sales are final. However, in case of any failures in downloading the files or accessing the files through your account arising out of any possible technical issues, please send us an email to; we will send you the download links once again.


Occasionally, we may offer coupons and gift cards; which shall be redeemed within the date of expiry. We do not process refunds, in case of any failure of redemption of such gift cards or coupons.